Help & questions
Support
Need help with My Nature Doc? Have a question, bug, or idea? Send us a note and we'll get back to you as soon as we can.
Frequently asked questions
When will my documentary be ready?
Most videos finish in a minute or two. You can close the tab and come back later — your video will be waiting on the home page.
How do credits work?
One credit makes one film, up to 60 seconds. We show the cost before you start.
What kind of video works best?
Anything with a clear subject and decent light. Pets, wildlife, kids, plants, waves — if it's moving and a little bit wonderful, it probably works.